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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30879 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 760 Showing 15,181-15,200 of 30,879 reviews
  • Rated 5 out of 5 stars

    In General -Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this yet on this product but have on other products and it met my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small price to pay for piece of mind, luckily I have bought from Best Buy for years and never had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They have always performed to specifications

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides the long lines at times depending on the store location, Geek Squad has always done a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV replacement (VIZIO 55" 4k)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two months after buying a VIZIO 4k TV the GPU burned out and completely ruined the TV. The geeks took forever but ultimately did what they promised to do without much hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 58 tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my Samsung tv because my wife said we don’t if something might happen to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any issues are taken care of whether it is maintenance or help needed to set up your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to have insurance for my TV glad I haven't it's like a security blanket knowing these TVs don't last forever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well-worth the money

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad when my computer had problems. The technician was impressive, and solved my problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WarrantyService

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is excellent to have. Protect your investment moving forward especially when problems arise...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had to use for our tv yet but use every year for our useless frigidaire refrigerator ice maker! Sad when its 3 years old!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be a geek squad member for life due to my love for electronics, as well as shopping at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from Geek Squad don’t turn the service down you will regret It later o

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the service has been good. Only had problems with installation of water line for refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used the protection plan before on a different product. Really easy and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A time to feel safe with protection just in case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and ease of mind it was a great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the tv we got my mom. It was easy to install and the price was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to get geek squad coverage on any Best buy purchase they always honor it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best services anyone can have!!! They are professional and knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Fails

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for an even greater price point. Always get Geek Squad protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tool that gives me security in electronic equipment.

    I would recommend this to a friend