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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30879 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 766 Showing 15,301-15,320 of 30,879 reviews
  • Rated 5 out of 5 stars

    Good to have !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use Geek Squad service, but I’m hoping it will be as good as I expect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifesaver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision I could have made. They took care of all my concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT VALUE FOR THE PROTECTION THAT YOU WILL GET IF YOU EVER NEED IT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace in mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a way to keep peace in mind. Makes me feel good knowing that you will be there when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tv is in good hands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive purchased items at best buy before for my parents! Always great to have them a phone call away to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has been our “go to” electronic service provider for more than a decade. Knowledgeable, professional, AND, on time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have an extra protection on your purchases at an affordable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there when I need them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these services. It gives me peace of mind when I buy a product and know that I have extra warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    That’

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t go home without it must purchase with every item I buy great warranty great guarantee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is a life saver for electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    accidents happen with teenagers i always put geek squad protection on everything i buy from bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always get the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    protection is a must around my home with a teenager that uses alllll his devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year Warranty is worth the money!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 5 year warranty was worth the additional money. It is pennies compared to having to pay for a replacement!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely wonderful customer service, knows the product that they serviced, very knowledgeable and answered my questions and concerns politely. The rep I had went out of his way for me, thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong with adding geek quad protection to your electronics. Definitely worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product protection plan!!! I definitely recommend you buy a protection plan on any electronics!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek team was very helpful when I had computer concerns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keeps me protected - easy to use - essential to the running of my tech devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should Always Consider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully, I won't need to use this, but has always been a good investment to protect my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helpful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are always there when you need them. Might have to wait for a bit to see them but they do a good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the extended warranty as products don’t last like they did long ago.

    I would recommend this to a friend