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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30879 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 769 Showing 15,361-15,380 of 30,879 reviews
  • Rated 5 out of 5 stars

    They cover Pixel Burn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it because it's the only insurance that covers Pixel burn on OLED screens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case you muff things up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why not have backup? I've never had to use the service but I'm glad I purchased it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this when I bought my laptop. Didn’t need the service but was good to have jus in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this warranty for my tv i bought. it sounds like it will protect my tv in case damage that a traditional manufacturer warranty will not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone should purchase this service for all of their devices. It is so worth it. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    need the geek squad to help me with all of my electronics. they are always there and always patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice protection program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything that I purchase from Best Buy that offers warranty I always purchase it.. you never know when you might need a warranty replacement..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A friend installed and mounted the tv. It working pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection provides good known protection for electronics. I hope I don't have to use it but it is nice knowing it is there if I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You always need protection on any electronic device especially geek squad these guys know their stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing a protection plan was a wise decision and eased my concerns of any futurenproblems. The cost is so mnimal that it is worth getting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for any problems that may arise. Love the fact that with a large TV they come to the house you do not have to bring it to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's never even a question whether or not I purchase Geek SQuad. It's always yes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's working great and was very easy to set up. Opened box and plugged it in and away it went. I'm 66 years old and that is a big plus for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A just in case solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After our tv went out on us on Christmas Eve, we decided this is important to have. 5 years should be enough for most of the TVs today.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You should protect your investment at all cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are spend a lot of money on a device its best to get protection to cover your investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankyou soo much❤️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love best buy warranties i buy all my electronics here for the great exceptional warranty coverage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little disappointed in Samsung not Best Buy for taking 6 months to get my tv exchanged out for another tv. The Geek Squad tried their best to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is good when you need it. Insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worht the Value . I hope this never goes away . One of the only reasons I shop at Best BUY .

    I would recommend this to a friend