Customer Ratings & Reviews

I didn’t even remember getting this but pretty cool they cover a lot of issues you ang have.

Works amazingly with returns and exchanges and its so easy to contact and set an appoitnment

Very knowledgeable about what the market has to offer.

I have not had to use it and hopefully I don't have to for my 60" LG SMART TV. It's great to have coverage for an extended period. I've used the plan before on other items and have had each one fix/replaced.

Top service from the Geek Squad. I highly recommend getting the protection plan.

I purchased this due to past experience on certain products and not having a warranty after a year or so end up paying $$out of pocket

You can never go wrong with geek squad protection, if the Geeks can’t fix it they replace it.

Great price for service plan for five years. Would recommend this

Great addition warranty for TV and has 5 years before warrant is over is great length for warranty.

It is 100% worth it. Now some words to reach 50 characters

Geek squad didn’t set it up but they’ll help me out in the future in case of anythin al ese

I've purchased several items from Best Buy and purchased insurance for them, but I've haven't had the need of contacting Support for any issue.

When my tv failed I called in the geek squad. Each one was super nice. But. They misdiagnosed, lost the replacement parts, ordered the wrong parts. Also it’s hard to get an appointment. One customer service rep said they were understaffed and some people have to suffer a little bit. It was a month without my tv. Finally they just replaced it. Haven’t installed the new one yet. Fingers crossed.

Hopefully I never have to use it, but you never know how long an appliance like this will last

I bought this protection when I bought the tv.hopefully the service will live up to the advertisement.

The agents mounted my tv and gave me a very good lesson on the operation of the tv Thank you very much

Geek Squad helped me trouble shoot the Issues that I was having with my computer. The problem was resolved.

So far so good. Samsung 65 inch TV. Hardest thing was programming all of the additional channels in.

Geek squad is there to save the day always. Best buy is the best place for all your technical needs.

Set up a appointment and all went very well. Would recommend there service