60th Anniversary SaleEnds Sunday. Exclusions, terms and conditions apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30879 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 774 Showing 15,461-15,480 of 30,879 reviews
  • Rated 5 out of 5 stars

    Best customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was offered a warranty to add on with my new TV when I picked it up

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Glad we purchased

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped with computer issue and made it really simple to resolve.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    protection plan is needed with expensive items

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we found that the expensive electronics an extended plan it needed ...1 service call that is after warranty expires will prove this is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed all my devices

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set my TV and connected all my devices now I got my true home theater effect enjoying a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grksr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was awesome. This is a great quality for the low price . I get alot for the money great deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best investment you can make, do not see it as an expense, it is not known when you may need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection and plan to have. With such a great price you can’t go wrong plus it covers so much

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installing tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were not able to get my tv connected. Had to call service carrier to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a no brainer. The protection always pays for itself since things aren't made like they used to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how you can get protection plan on almost any items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek sqaure

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you best buy have. A just know it the tv thank

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV WARRANTY.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not know if this warranty will work until i have to use it on the tv i bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope to never use it but easy choice to buy it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Service was very reasonable for a 5 year term for an expensive purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so fast with getting things done!!! Set it all up and answered my questions in less than 30 mins

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan covers everything best buy is the best place to buy a tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not have to use the Geek Squad. I'm glad to have had the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squard help repair my computer and get warran

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson was very helpful and very knowledgeable of the service and explaining the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this protection plan just to have a good security I’ve used them before so I always get this…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if your product fails they will take care of you - don't have to worry about finding a place to take it or fight with the manufacturer. worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Geek Squad will be able to take care of all my future problems for one price.

    I would recommend this to a friend