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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30879 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 778 Showing 15,541-15,560 of 30,879 reviews
  • Rated 5 out of 5 stars

    Geek Squad services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Geek Squad protection as it is also good for discount on other services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I done know what this is didn't know I had this I guess its ok I sont know what I purchase on it for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fancy2016

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TGreat service from the geek squad when needed. They have come out and fixed my problem and if there's no solution Best Buy replaces your item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good warranty from Geek Squad. I would definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was amazing and helping me out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glenna bought this product they had to replace a Sony TV 18 months after I bought it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my parents computer. The customer service and their patience was great for older Americans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never buy anything without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection and it has always paid off even if I never use it. Peace of mind is invaluable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why would you buy anything without protection? You can't afford to replace the item so buy the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good agent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent help me whenever I needed help with my devices, they easily understandable and quick with their job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always buy this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, I always get the warranty because the one time that I didn't was the best time that I should have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always good to have peace of mind and protection in the case of damage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good service for a decent price i just wish they added one more year to the subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for college dorm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for college dorm room replacement if needed within the allotted time before a new tv is needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have to wait until i have some body to help me bring the tv upstairs. i do get great service from best buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mixed feelings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have at times been disappointed by Geek Squad insurance but at others I've been very glad I had it. I almost always buy it and live in hope that I'll either not need it or that it will be helpful if I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't beat it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for a 65'' OLED. My last TV lasted 10 years and I used the warranty service once or twice. I hope this one will last 10 years as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sure this is a great service but hope to ever have to use it. Better than carrying around a TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sense of Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to know its there if I needed it. So far I haven't had to use it the product quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An ounce of prevention is worth a pound of cure.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I have it - hope I don't have to use it. But it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mush have for LED tv's, 5 year protection will be the best one

    I would recommend this to a friend