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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30879 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 785 Showing 15,681-15,700 of 30,879 reviews
  • Rated 5 out of 5 stars

    TV Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the protection I purchased for the television I bought and I hope I will never need this but it was a great price for the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am grateful l got this item, best buy is the place to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to protect your purchases. I haven’t use the service yet but I have enough time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Week help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the extended service plan and it has been worth every penny it has saved me so much time and money and aggravation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Too early to tell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of thoise things I hope I never have to use. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the protection plans! They are worth it every time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don't leave the store without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started buying protection plans on all big purchases, and I've had to use it on a TV a few years ago. Nothing feels better than walking into the store, handing them a broken TV and walking out with a new one, no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary for certain items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a lesser name brand tv for my parents if it were to stop working in the near future. Hope not to have to use it but we'll see...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me with my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always does a great job of helping me with any needs I’m not familiar with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get this TV on sale and I've had it for 6 months without any issues it looks good and it goes great with my gaming system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    prefect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    prefect this was helpful it got me a new tv everybody was nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this it works awesomely just what i need!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fancy2016

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from the geek squad when needed. They have come out and fixed my problem and if there's no solution Best Buy replaces your item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this plan it covers all my computer needs and I don’t have to worry about my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes things break down. Why not be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very affordable and covers al lot more than I thought it would. Its a no brainier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5yer warranty is worth it for any device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is amazing and quick to diagnose any problem I may have had , great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We all do need protection on our buys so if we need repairs we won the to worry about the cost of repairs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered as scheduled but have had the need to call them for other service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My insurance policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prior to purchasing this HDTV, I owned a Sony HDTV for 9 years. About 6 years after I purchased it, the picture started to fail. I purchased the protection plan as insurance in case I encounter any problems with this HDTV.

    I would recommend this to a friend