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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30879 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 786 Showing 15,701-15,720 of 30,879 reviews
  • Rated 5 out of 5 stars

    Great purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it once and it paid for it self. Would recommend for a tv larger than 55in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it once and it paid for it self. Would recommend for a tv larger than 55in.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My insurance policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prior to purchasing this HDTV, I owned a Sony HDTV for 9 years. About 6 years after I purchased it, the picture started to fail. I purchased the protection plan as insurance in case I encounter any problems with this HDTV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my tv and hooked it up quickly. They even vacuumed and clean up the area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agents were professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were courteous and professional. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add on to any purchase. You don’t have to worry since it extend the warrant of your product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service from multiple Geek Squad personnel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tv is covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and good product So far so good no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely helpful when I called in for any help. It’s great to have for the peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy if u can

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers accidents and damage . Will not cover theft though

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good easy to get ahold of and make an appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had good luck with the Geek Squad, have been very helpful and would use it when needed and had any issues resolved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hassle free and easy. Best Buy and Costco the only in store extended warranties I'll ever purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get geek squad on all my products and couldn't imagine not having the protection for devices now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will recommend you get.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always felt this provided a extra piece of mind if something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always friendly and helpful. Great customer service. Will always buy this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase geek squad protection no matter what. Never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I did not use the service yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Samsung Curved TV. Just to be prepared if something goes wrong, I purchased this protection. Not used yet and I hope not to..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a great value and knowing th hat your purchase is protected gives peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can count on Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using GeeK Squad services. Price is great and they know what they are doing.

    I would recommend this to a friend