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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30879 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 790 Showing 15,781-15,800 of 30,879 reviews
  • Rated 5 out of 5 stars

    Great Expience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime it needed anything Geek squad was there. They are always there to help and I needed lots of help it was my first labtop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV 5-year Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Protection Plan, as with all electronic devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 43-inch Smart TV Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Protection Plan, as with all electronic devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't needed it yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for piece of mind. It's here if i need it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A necessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never without my Geek Squad. All products I buy with extended warranties and Squad help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind for a very fair price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a very fair price for total peace of mind. Completed the 'feel good' purchase experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan provides the necessary peace of mind so I can enjoy the purchase for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is great but Covers almost all Great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend always worth it just incase something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this 5-year protection plan at a very good price I would recommend getting it because you never know when a TV is going to break...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I try everything once

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say yea or nae on this service . I have never had this . I have heard they are good and the ideaof never moving my tv again was worth it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every Penny, wouldn’t buy anything at best buy with out geek squad warranty

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad viewing tv/ terrible sharp level.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm finally writing a review for this tv. I had a thunderstorm about a few months after purchase and the quality of the tv hasn't been the same. I reached out to best buy to come fix my tv and just like most of you said, I had to contact Hisense to come out. because of the Manufacture first year warranty. Three tv specialist have been to my home and nothing has changed. The picture isn't sharp/clear at all anymore. I was told that I have to deal with this tv until after the one-year warranty is over. I couldn't believe I had to wait this long to enjoy my tv. Withing this timeframe I went back to best buy and brought another 85-inch tv which I'm happy with. I agree with one of you said, why did I pay for a 5-year warranty when it really a 4-year warranty? My one year is coming up, and I hope best buy can take care of their loyal customers. But I wouldn't recommend this tv for anyone. The worst tv I ever brought.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tony m

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again geek squad very good company for any electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    havent had to use it. but we love that they offer it bc we have the worst luck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for the help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have! Geek Squad has yet to let me down. Definitely worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so worth it to get the protection plan because if something breaks you just take it back and get a new one for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review for geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 5-year plan just for the sake of it. Never had any problems out of Vizio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works as it should! Friendly and cleaned up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came quickly and performed the serves neatly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints about the job done. Came on time and finished promptly.

    I would recommend this to a friend