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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30879 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 805 Showing 16,081-16,100 of 30,879 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best protection for the product of Best Buy, the area were I lived have problems with energy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been disappointed before when Factory Warranty ran out . Had to make sure it don’t happen again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never no when you need a good warranty. Well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very helpful in answering by question on setting up the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    greek squad serving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service can right on and fix tv didn’t have to wait long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the service. But there is peace of mind having it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced with no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the protection plan on every item I buy definitely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents are always the best at what they do. tv's, service and questions always answered with a smile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks are the best if they can't fix they will get you a new one. I absolutely recommend getting the Geek protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff would recommend to anyone and everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty coverage on tvs is nice to have, especially on smart tv.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    fabulous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ever since I have been going to Best Buy to purchase my electronics I always get a protection plan and they fix whatever is wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not turn down this 5 year warranty after the bad luck I had with my last 2 televisions which didn't last 2 years combined & I lost $1400!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn’t shop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t shop nowhere else for electronics I love having a warranty on my big purchases with a company that will stand by you

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Read this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is very nice...But if you are a plama owner dont be fooled by the full array back light...well it does make great black and has good contrast it WONT PLEASE YOU. off angle viewing is horrible. Now if you have a led or lcd now this tv will be great for you. Seriously this is really nice led tv. One of nicest ive seen but just not plasma. I returned this tv and bought a lg oled 65e. Keep your plasma till you can afford a oled this tv will leave you wanting more. For anyone else this tv will be wonderful. I would recommend this to friend but only if they didnt own a plasma tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatservice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have 5 or more dead pixels on a panel they will fix the tv! Great service from geeksquad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helps out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes me feel like I can bring this in and just get a new one. If not new of the same new of a different style. Makes the money go right toward the next best thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad responded really quickly great customer service and takes care of any repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far haven't had to use it, but I'm glad to have it in case.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5-Year Standard Geek Squad Protection. I bought this for my LG OLED 4K TV. My pervious 4k TV stop working. Better safe than sorry.

    I would recommend this to a friend