Customer Ratings & Reviews

I never had to retain their service, I purchased it for peace of mind because life happens and when it does, the end result tends to be costly.

Excellent warranty by far. They’re easy to reach and are very accommodating!

A good way to get extra protection on electronic purchases. Reasonable coverage at minimal cost.

I purchased a quality tv but the warranty was a no brainier.. I considered getting the 5 year warranty but within a few years I expect the landscape of tvs to change again so I just went with the 2 year warranty

I love that there is a warranty offered on my large purchase. It's nice having no worries for 5 years!

Bought a 55" tv with a geek squad warranty. Price was reasonable for 5 years of coverage. Hopefully we don't ever need to use it

excellent plan to cover on t and all electronics issues with computers tv excellent purchase thank you

very useful so you do not have to worry for the long 5 years

Helped with a quick exchange was great amazing customer service

I did all the connections to my tv and it works perfectly

so far so good, best LED 55" tv on the market. nice for movies and games specially for PS4 games. nice sound and much better with a sound bar.

Got it just in case Best Buy employee told me to get it and I can return the device if it’s not working for a store credit or replacement

This was a good option to get although we did not have to use it

The agents were very knowledgeable and efficient. Very friendly.

Pricey for a 2 year service fee but does cover everything but physical damage. Hope device covered doesn’t break s down

Product is okay. TV worked fine for a few weeks, but then the sound started to deteriorate. It would either be warbled ( lower quality) or the audio would not match up with the image by a few seconds, causing me to have to do a software reset of the television. Simply turning it on and off did not fix the issues. I invested in a sound bar, and hopwfully that fixes the issue. Otherwise I will be exchanging the TV.

When you have a large purchase like an HD TV you need to have the 5 year Geek Squad protection.

Very affordable and good to have for peace of mind.

I have not had to use it but it’s not to know I have it if I do need it.

Theagents that came out were very knowledgeable and very helpful with any questions that l had.