Customer Ratings & Reviews

Good warranty..after buying a TCL ROKU tv which we did not purchase a warranty on and having the sound go out and having a black picture after 2 years of use..we definitely bought a 5 year warranty with this Pioneer Tv..hopefully we’ll never have to use it but if we do we have it!

I am a warranty type of person. I have had to use the geek squad warranty on a previous television. I was really glad that I had it. The IT tried to walk me through a few things and found that the peace that was no longer working was not replaceable so we ended up with a brand new TV. Without the warranty and having access to a service rep, I don’t think we would have known how to fix it. Plus, the fact that they no longer made the part to fix it, we would’ve been out of luck.

Worth the purchase. Has been excellent since day 1

I purchased this plan for my new television because I would never know when it might need service..being on a limited income, I'm watching what I spend and everything counts..while I have never used the service yet it is satisfying to have peace of mind in case something happens.

The most famous consumer tech-support service is undoubtedly Best Buy's Geek Squad. Geek Squad is also arguably the most polished computer-help service, offering not only online help, but in-store and at-home repair services, too. It's also the least-expensive service I've tested and includes a license for top-notch security software. Geek Squad technicians, on the whole, delivered the best results among the services tested, and they didn't pester me to purchase additional products.

I’ve used my Geek squad service in prior years and the service was well worth it. Inexpensive and you can’t be it

I am happy that I purchased an insurance plan for my new TV. The price offers peace of mind, in the event my TV encounters an issue and needs to be replaced.

[Employee of bestbuy] I am familiar with the Best Buy Geek Squad warranty. They really do stand by their warranty, no funny business.

Geek squad protection plan is better than the manufactures warranty. Worth the extra money.

Geek Squad provided great service with my replacement tv but it would not accept my 55" tv at the store. We went through the whole process of replacing my tv when someone from Geek Squad said I would have to take my tv home and have a Geek Squad member evaluate the tv at my house. I actually completed the tv replacement over the phone with no visit needed and received my replacement tv within days.

Love Geeksquad! They have never failed me. Super convenient and totally worth it. I’ve had to use them a handful of times over the last 15 years and such an easy process. Highly recommend.

Great piece of mind for a new TV purchase! We bought this policy to insure that our new TV is covered for 5 years, in case we have any problem wuth it.

Luckily, I have not needed to use this coverage or plan so far and I'm helping that I never will, but it is very nice and comforting to know that it is there. Should I need it? And I can say from experience in the past that the geek squad is more than qualified and knowledgeable to handle any issues that you may have and need to express.

I have always purchased the Geek Squad protection, and Best Buy has promptly honored the service on my computers and TVs.

We love this freaking TV it is officially the best thing in my house. Dont tell my wife

Just a wonderful add on to any major purchase. Especially TVs around toddlers

The agwnt inatalled my tv quickly & gave me a review of jow to work the TV

I am usually not a warranty guy, but I finally overcame my fears and got an OLED TV and this is one time I felt the cost was justified. Turns out Best Buy's warranty is the only one in the business that covers burn-in! I was so afraid to get an OLED< but with the peace of mind this gives me I am able to enjoy gaming and movies on the best TV I have ever laid eyes on. If the dreaded burn-in happens, Best Buy has my back.

Great service on everything I love everything they do a nice job

The tv was a very reasonable price, the quality is great, easy to use