Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30881 reviews
(30,881 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
terrible customer service and product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The customer service from geek squad is horrendous. I set up a service call to repair a LG OLED tv before Memorial Day because it doesn't power on. A quick internet search reveals there is a known issue with the power board, which was confirmed during the first visit. Yet here it is after the 4th of July holiday, no new power board and no working tv. The local store cannot (or claims it cannot) provide any help. All you can do is call an 800 number, be placed on hold, and be told they will call you back with a repair date, which doesn't happen. No one seems interested in fixing my TV.
This review is from Geek Squad® - 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Perfect!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best ever!! I am glad I chose Best Buy, they always impress!!
This review is from Geek Squad® - 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
HDMI connector
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Salesman insisted I needed new HDMI cable for my new 4K TV. Old cable i had would'd worked just fine
This review is from Geek Squad® - 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 4 out of 5 stars
Can't go without!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think Best Buy has one of the best warranty programs, assistance is always a call or store away. Thank you!
This review is from Geek Squad® - 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good to fix
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Im enjoying the protection all the way. Im loving it.
This review is from Geek Squad® - 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Plans
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy anything without the geek squad plan or you're screwed
This review is from Geek Squad® - 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worthwhile protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reasonable protection plan with good customer service
This review is from Geek Squad® - 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have taken warranty out on bigger ticket items & it has paid off before. Best to be prepared!
This review is from Geek Squad® - 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A Must
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When purchasing a new 4K television, this is a must have.
This review is from Geek Squad® - 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great service great extended warranty product great overall
This review is from Geek Squad® - 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
2-year Standard Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Peace of mind for a reasonable price only at BestBuy!
This review is from Geek Squad® - 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far haven't had to use but purchased just in case.
This review is from Geek Squad® - 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Exchange is effortless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They make it easy to come in and exchange product.
This review is from Geek Squad® - 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Got to love the geek squad folks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, always. Very friendly and very helpful.
This review is from Geek Squad® - 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always trust best buy in warranty services they do a good job
This review is from Geek Squad® - 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I love the protection for my tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the fact that I have protection for my tvs.
This review is from Geek Squad® - 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You must buy the warranty when buying a tv this big!
This review is from Geek Squad® - 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad protection is the best that is out there.
This review is from Geek Squad® - 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price good service............................
This review is from Geek Squad® - 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel better having extra protection on my products
This review is from Geek Squad® - 5-Year Standard Geek Squad Protection
I would recommend this to a friend
