Customer Ratings & Reviews

As always with an protection plan over priced. Shop around before buying.

It sucks it doesn’t cover psychical damage,that should be part of warranty

Took Geek Squad a month each time to ship out my tv to get fixed and ship it back. The in-store replacement doesn't start until your tv messes up 4 times then they switch it out in store. Not convenient when you have young children without a tv to watch.

Usually don't get these but with kids its a must to insure against it falling over

Good item will but again.. Fast shipping will buy again.

This was purchased months ago, no idea what it goes with, obviously haven’t needed

never need it only when you do not buy it is when something happens

I AM UNABLE TO RATE PRODUCT SINCE I HAVE NOT HAD TO USE IT. HOPEFULLY I WILL NOT HAVE ANY USE FOR IT!

I didn’t know that I had this service, even so I am very familiar with my computer didn’t need any way

I hope it is good have not used it hope I do not have to we will see.

Hard to review this as I have not needed it but I always purchase extended warranties on all my electronics

had a crack on the screen. had the warrenty and was told not covered because it was an accident The cat knocked it off the tv table and thats how it cracked the screen

haven't needed to use them so far. thats a good thing.

This is a wast protection for the TV. We can basically get the TV assembled and installed ourselves. If your TV has any problem this protection plan just allows you to drop off your TV at a Best Buy but doesn't instantly replaces it with another TV unlike all other protection plans. This plan requires to send the TV to manufacturing facility of the provider and gets it repaired which can usually take about 6-8 weeks. Until that time you will not have a TV :(

Geek SQUAD IS AMAZING FRIENDLY FAST AND DOES A GREAT JOB

We purchased a tv and it's warranty 1 year ago. Was so happy with the service we recieved until today. Bought the warranty that covered accidental on the tv, or so we thought. The warranty they sold us was not the right fit for us even though we were told differently. VERY disappointed with best buy. The only reason we spend so much money at best buy is because they had awesome warranties...no more.

I believe that it’s a good purchase. Hopefully I will never have to use it

have not had to use so no real review. so maybe price should go down.

Its just a waste of money, spend that money somewhere else. All they do is keep transferring your call to different people(for me it was 8 transfers), and then the only topic they talk about manufacturers warranty. I only wish i have had knew about this before. I was going to buy a protection plan from geek squad so long before for some other product but i was like its ok, but from now on not only gonna deal with geek squad but also i think its better to deal with samsung, LG or APPLE than best buy, atleast they stand upto their TERMS AND CONDITIONS. I am never gonna deal with best buy again either.

So far so good but a bit pricey. Wish the price was a bit cheaper