Customer Ratings & Reviews

I will like to thank Best buy for offering a warranty

Must have helps if anything goes wrong and can be replaced

I love having the Geek Squad service!! They never disappoint.

A great value to have a 5 year plan over a two year

The customer service from geek squad is horrendous. I set up a service call to repair a LG OLED tv before Memorial Day because it doesn't power on. A quick internet search reveals there is a known issue with the power board, which was confirmed during the first visit. Yet here it is after the 4th of July holiday, no new power board and no working tv. The local store cannot (or claims it cannot) provide any help. All you can do is call an 800 number, be placed on hold, and be told they will call you back with a repair date, which doesn't happen. No one seems interested in fixing my TV.

I am very pleased with this option to protect my tv

I like knowing if anything goes wrong I am protected.

we usually always get protection on out electronics to have that comfort and cant beat it for the price

Bought it for my new TV, I hope I don't have to use it.

We haven't had to use this service yet which tells us we got good products. But better safe than sorry.

Great plan that covers almost anything, well worth the money

first time ever purchasing a warranty I hope it was a good purchase

You will use this warranty if you buy. I have for sure.

Very helpful when I needed service. Very knowledgeable.

They are good to me and have come in handy when needed

For the next 5 years no worries with my geek squad protection

Excellent support and customer service, I would recommend it to a friend.

Works goods , great product for any thing damaged.

A 5 year warranty is a must in today's electronic era

Part of a transaction that I canceled so this was not purchased.