Customer Ratings & Reviews

I have never loved a TV more than I love this one. The agents that came to my house to install it was so professional and kind. It was a pleasure to have them service my product for me. I always feel that I am in the right hands with my geeks.

They helped me find everything that I needed in the store and they helped with the purchases

Greek squad warranty is the best to have. You never know what will happen after the manufacture warranty

Excellent protaction very handy never know when it s gonna come in haddy years from now.

I haven't had to use them but I've heard they're outstanding

We love having the Geek Squad Service available. It gives us peace of mind.

I bought this Samsung Q60AAFXZA TV on October 3rd, 2021, it runs off by itself on the same day after three year. I guess they put a timer on it to stop operating.

Every aspect of this tv is far superior to almost all of the tvs I own or have owned! Picture, sound .and antenna reception is 4star ! I sincerely would recommend this tv to anyone who needs a tv that won’t break the bank but provides Superior performsnce

Easy claims at any Geek Squad counter. No hassle claims.

after 5 years sam / him and hum went with sony glad injoy the pic had nice man kyle from enc store hook up very glad after watching ! great service

I purchased the extended warranty on my first Samsung television from Best Buy. Had a problem with the television. The warranty decided television was unable to be repaired. Gave me credit for the original purchase price. Got a new Samsung television. This coverage is well worth the money. Thanks

Excellent T.V. while it lasted. Unfortunately on the 5th year anniversary the TV crashed out. It started with an unable to connect to wifi network message and a couple of months later the screen gave out.

TV has been great, but has developed a yellow spot in the center of the display over the last few months. Upon research, it was discovered that this is. Common issue with this series of display. Delivery was prompt and individuals were very professional.

Fantastic job from the Geek Squad. I would highly recommend them.

I was given all the information I needed when my tv went out unfortunately the make was no longer making that size tv so I had to replace it but I had the warranty and it work out. It’s true that sometimes you won’t use it but it’s better safe than sorry.

We got the extended coverage on our TV. Peace of mind!!

Will give my feed back best buy way to go , very wel recommended

I have not use it and I hope I wont use it but I read that they are great.

If you watch TV often, sometimes the components and screen can go bad after a few years. When I had problems with a previous TV, Best Buy came and inspected the TV and determined there was an issue with the screen. We were able to get credit towards a new TV since we had the plan which saved us alot of money.

love the 5 year protection hope I don't have to use this