Customer Ratings & Reviews

Get it. You never know. It’s worth the money. You won’t regret it.

This is an awesome plan so please buy it because it is the best

This is a great way to protect products and remove the scare of losing something completely if it breaks.

I got the protection plan for a tv for my grandma. She has trouble hearing so it will cover the speakers.

5-Year Standard Geek Squad Protection ,Very good service

So I bought the warranty for my 40 inch TCL on October of 2023. I called in cause I had a ghost image and I couldn't get any thing for local channels to work on this Tv and I tried 4 of them. So I called in and they said I had to bring it in or they could charge me to send repair out for service. I had a warranty that said you would never be charged?? So I just had shoulder surgery in May. It didn't go well and now in 2 weeks I am about to have my second surgery on my shoulder. I am older in my 60S. I brought the Tv in and the gentle said I wasn't supposed to bring it in. I would have to take it home and they would charge me. I have a warranty. I told my problem. Then he said he would check if they could replace it for me. Then he came back and said he would have to send it out for repair and it would be more than 2 weeks. I am having surgery and really need to have my Tv. I have always made Best Buy my first stop with TVs. I am going to replace my Tv in living room soon. But I am disappointed that not if I get my Tv I won't be able to install on wall with one arm. Just very disappointed with the overall process. I was hoping for a better outcome.

Really easy to call and get things fixed I enjoy have this as a back up in case my tv stops working

This coverage appears to be excellent coverage at a reasonable price.

This coverage appears to be excellent coverage at a reasonable price.

These guys know their tech. Pleasure to have them behid this purchase.

Geek squad very good protection plan. Very reasonable price for 2 years

Never yet to use them yet time will tell to see how they will assist me

You can`t go wrong with the service plane from Best Buy

Can never go wrong with Geek Squad protection and 5 years!

There's no way I would have bought my TV without the 5 year geek squad protection plan. I made sure to actually read it and it made a lot of sense to get it rather than not.

You can not go wrong by using Geek Squad. They go the extra mile.

It is good to know I can count on Geek Squad to handle of 5 years.

Gotta have this if you are buying expensive electronics.

Great warranty knowing my product is in good hands

Great protection plan for all of my electronic needs.