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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30879 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1033 Showing 20,641-20,660 of 30,879 reviews
  • Rated 5 out of 5 stars

    Geat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great, no complaints. it's well worth it to call Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase, Geek Squad was friendly , took the time to teach us how to use the speakers & tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comforting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it but it is comforting knowing that I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    in home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I probably would have not purchased the extra protection plan had it not been for in home geek service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love all this palns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love all this palns they work grat never had a problem with this care plane

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love all this palns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love all this palns they work grat never had a problem with this care plane

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the comfort of not having to purchase a new tv if mine goes out in the first 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to know we have the back up of a professional who knows what they r doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has completed all the uses and needs that I have for my home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Never used ease of mind?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use, ease of mind? Cant say beyond that never had issue on big purchase yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend. Great piece of mind when purchasing electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful to have if you need it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Informative staff and service tech was excellent.Custiomer service on the telephone was helpful and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ease of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just in case something happens, would rather not rebuy a whole new product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alway great to have geek squad service on electronic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a must have for our family on all of our electronic purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but I sleep better at night knowing my electronic product is protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE I DONT HAVE TO WORRY. JUST CALL FOR TECH, CONVENIENT TIMES

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great extended warranty to have with new tech purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend geek squad. If they can't fix it you get another product replacement or a refund.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sorta worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An ant died behind my screen (darn you, nature!). An agent came in a day or two and assessed the problem. Soon after a team came and took the old tv and replaced it. Due to the age of my TV, Samsung no longer makes them. The team did not set up the new tv, but I'm ok with it. The downside is that my original TV was replaced with one that was worth half the price. While the picture quality is good, its not equivalent to what I originally purchased. My current TV may be the last one I use an extended warranty for.

    No, I would not recommend this to a friend