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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30879 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1053 Showing 21,041-21,060 of 30,879 reviews
  • Rated 5 out of 5 stars

    Protect me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course it goes without saying that a little extra help when things go wrong is always beneficial

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great except for the auto renew. I would prefer to be asked if I want to continue for another term.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank God for Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad. They are there to help 24/7 and always help me out! I love the service contract!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad waranty on my new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with a new tv. I hope i never have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lyn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness for this coverage! It has saved us several times!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 yr protection on Toshiba 43 in.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use it yet but it's good 2 have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally don't buy insurance but getting it for electronics at the price and term i was offered was too good to pass up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great idea if anything goes wrong which is a good investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully don’t need it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t used it yet but with two small kids I’m sure we’ll need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great as always. Definitely recommend them and their protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection plan when you get electronic from best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer Seevice even in this pandemic. Always there for us customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They provide an outstanding service everything was smooth and fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty on new 65 inch Hisense TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the warranty because my last TV died way too early and I did not have a warranty and I basically wasted $600.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    five star 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend people to get protection for their equipment because if something happens, its covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ilove my protection best buy its number one thank you for all your help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered my tv with care and I didn’t have to do anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the warranty with the TV and I am confident in BB's ability to satisfy it if necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always very happy with my purchase and with the friendly staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service we get with geek squad always a good choice

    I would recommend this to a friend