Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30881 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1116 Showing 22,301-22,320 of 30,880 reviews
  • Rated 1 out of 5 stars

    No Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv will not turn on or off with the remote. As I had purchased a 5 year extended warranty I called the geek squad. After 6 weeks of repeatedly calling them I have been told no one is going to come out to service it as I live 50 miles from their store and that they advise me to contact the manufacturer direct. Not what they told me when they sold me the extended warranty! Anyway that warranty is expired. I have talked to no less than 5 different people with the same result. They took my money and refuse to service my product! If you live in a rural area do not purchase a warranty from Best Buy! Absolutely NO CUSTOMER SERVICE!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    2 Yr Geek Squad TV Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the coverage. Hope we don't have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best, and quality customer service at all time. just keep it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this, and hope not to, but it's good to know that I am protected if anything happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the price is fair for what they include in the wtty?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted tv correctly and in Finley fashion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad number 1

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a must have for any electronics bought from the store. Covers just about everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome protection, They replace anything that breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protections plans from Bestbuy are always great love the fact that they have some great ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and tram handled all my issues great thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the GEEK SQUAD warranty for everything I buy. It gives me a great piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek 2

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used so far. And I hope to don't used near soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always there when you need them

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great workers, helps with any problems. Always there on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy warrantee

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always count on the geek squad to always fix my issues!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use them but when I have they have done well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good stuff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a Standard Geek Squad Protection nothing more to say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 2 years insurance you can ever have on any device....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 2 years insurance you can ever have on any device....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is a no brainer for certain purchases. They are easy to use and fairly priced

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed peace of mind and this satisfied that. Hope to never need it but Geek Squad guys seem very professional

    I would recommend this to a friend