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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30881 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 752 Showing 15,021-15,040 of 30,880 reviews
  • Rated 4 out of 5 stars

    So Far So Good, But See My Review Feedback

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All ok so far with this purchase, but I am always somewhat suspect of subscription services that renew automatically without feedback.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad made the change out of the TV easy and hassle free. Neat and fast. Stay until everything was working and clear to me how to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    . Important to use this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely would recommend. Important to use this service and have peace of mind with all the products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel so much better knowing my big purchase is protected for 5 years. Spending so much money is a little easier with this peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Have not used yet, maybe never will

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was reasonable due to low cost of equipment (tv) that it supposedly protects. Will see in the future how BestBuy applies the extended protection if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I bought this not so expensive protection plan. My remote went haywire and it was replaced for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most have so far best warranty store has happy peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I worked as a member of the Geek Squad for a year at Best Buy 1071 in Gainesville, GA. I believe in this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keek squad assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always excellent and rapid service. Have had this service for years without and problems or complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s protection plan last longer than the regular warranty’s and will replace defect Item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work for putting up my tv. They didn’t drop or scratch the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never do a purchase without it! I’ve skipped it a couple of times and have always regretted it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not regret getting this. It’s been very helpful so far. It’s a little pricey but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can relax and not worry knowing that Best Buy will handle any problems with my tv for the next five years!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No emails

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem yet,sure it would be great if needed………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad when I buy something because my kids break everything and they will fix it are replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t leave without this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I did not purchase this, I would of had to buy a new tv at $500-$700. This really came in clutch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used them for this purchase yet. Had Geek Squad from a former purchase and like them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You just can't go wrong with a 5-Year Standard Geek Squad Protection Plan for only $119.99, especially on an expensive purchase like a TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not lucky enough not to use it for now, but I hope that when I need it it will be available

    I would recommend this to a friend