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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30881 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 759 Showing 15,161-15,180 of 30,880 reviews
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t really had to use this service yet. But I have in the past and it is so helpful and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything I purchase from BB, I always add Geek Squad protection because i can always rely on them for help and it's always top notch service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is awesome I love this plan incase anything was to go out they said they got me all take care of

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You better get it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though we return the TV, he squad is a must since TVs don’t last as long as they used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go geek's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad warranty it is very worth it thanks best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great warranty will only buy warranty at best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value just in case something happens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the air conditioner just in case something goes bad. Have had good experiences in the past.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I am in Peace...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully, this won't be needed but this does give me a peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had to use for our tv yet but use every year for our useless frigidaire refrigerator ice maker! Sad when its 3 years old!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Everything works as expected. Sound is good but i personally had to add a sound bar for more sound.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my problems when I needwd them to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good squad to have. I haven't even had to really utilize them but I know if I had to I could.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv warranty helps!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thinking purchasing this Geek Squad warranty for my TV. Love that I can just call and get help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has been life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Has walked me thru several problems, have always been patient and solved my dilemmas quickly...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV replacement (VIZIO 55" 4k)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two months after buying a VIZIO 4k TV the GPU burned out and completely ruined the TV. The geeks took forever but ultimately did what they promised to do without much hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small price to pay for piece of mind, luckily I have bought from Best Buy for years and never had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to have insurance for my TV glad I haven't it's like a security blanket knowing these TVs don't last forever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well-worth the money

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad when my computer had problems. The technician was impressive, and solved my problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They have always performed to specifications

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides the long lines at times depending on the store location, Geek Squad has always done a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good no problem so far, if there are solution to extend it would be best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In General -Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this yet on this product but have on other products and it met my expectations

    I would recommend this to a friend