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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30881 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 761 Showing 15,201-15,220 of 30,880 reviews
  • Rated 5 out of 5 stars

    GEEK squad Back Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Always Buy Protection Plan just Incase there are any unforseen problems the GEEK squad can Help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Fails

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for an even greater price point. Always get Geek Squad protection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Piece of mind coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always a gamble to know if you will get your money’s worth. Piece of mind knowing I’m covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the 5 year plan. I do not have to worry about my appliances breaking down in the next 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSURANCE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD INS DONT NEED IT TILL YOU DO AND YOU DONT HAVE TO LUG IT BACK TPO STORE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All kind of insurance is a very good option, and in this case if you have kids BUY IT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A time to feel safe with protection just in case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and ease of mind it was a great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Easily available to answer questions, give support per the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a definite must have on your big purchase, always protect your purchases. A must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alway great to have a Best Buy warranty they just check it out fix it or replace it how easy can this be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tool that gives me security in electronic equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Geek Squad protection on all my electronics and they take care of them to my satisfactions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peaceofmind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly never used this option because the TV I bought was such good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the TV for my daughter so far she love it the only problem is the she can't get spotify or the verizon app on it, other then that she loves her tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase, especially when you buy something thats over $100

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best protection plan i ever bought it simple to make a claim i get it on all my stuff from there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help setting up shortcuts to the various programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job! Very friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that delivered our television were very professional, friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big screen Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we haven't had to use it yet but we have in the past ..Its a must with kids ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you ever have a problem with your device know it's covered by a Geek.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Billy. Thanks for sharing this with us! We're privileged to help you out if you ever need it! If you have any questions or need any help, please let us know!