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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30881 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 771 Showing 15,401-15,420 of 30,880 reviews
  • Rated 5 out of 5 stars

    Additional guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 2 years additional guarantee in case I have to use it. The price is very reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully i wont need this everytime I purchase one never do but atleast i have it just incase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for service plan for five years. Would recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used this yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had to use this yet. I hope it works out great! Hope we don't have a problem and need them :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BBY protection is a most

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BBY (Best Buy) protection is the best thing ever! I never have a problem and whenever I need to use my services they always come through for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BBY protection is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BBY (Best Buy) protection is the best thing ever! I never have a problem and whenever I need to use my services they always come through for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend buying with any major appliance great customer service they come out very quick to look at fixing it and will replace it if need be

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geeky mishaps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my tv failed I called in the geek squad. Each one was super nice. But. They misdiagnosed, lost the replacement parts, ordered the wrong parts. Also it’s hard to get an appointment. One customer service rep said they were understaffed and some people have to suffer a little bit. It was a month without my tv. Finally they just replaced it. Haven’t installed the new one yet. Fingers crossed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plans in the market best buy always aim to keep their costumers happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is 100% worth it. Now some words to reach 50 characters

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up a appointment and all went very well. Would recommend there service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't Get Caught Unprepared!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with the Geek Squad warranty! I used it for A TV purchased for my father, so I can relax and let him explore his TV channels!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use them so far but I am sure they will be helpful if and when I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended so far! I got my last tv replaced and it was a seamless transition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the protection plans. have had to use them in the past and have been well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free to friends

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a real future investment for protection and glad it has not come the time to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet, but good to know the guys are there when I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet, but good to know the guys are there when I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good to have the security that we will receive help in the event of a misshap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the extended warranty will all my electronic purchases. Better to be safe than sorry!

    I would recommend this to a friend