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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30881 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 773 Showing 15,441-15,460 of 30,881 reviews
  • Rated 5 out of 5 stars

    help when I need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it yet but I need any technical help I can get. Security, knowing this is available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my sound bar in a flash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best. They have taken care of any issue. Very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the extended warranty recommended the r

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the extended warranty recommended the replace it if anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always bought the extra geek squad protection and I always will as Best Buy is great to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome insurance. I recommend this insurance. I get this on almost all of my electronics from Bestbuy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cheap added insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought with tv for daughter in college so if something comes up she can handle it herself. Have not had to use it yet. TV still working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan is needed with expensive items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we found that the expensive electronics an extended plan it needed ...1 service call that is after warranty expires will prove this is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i try and always take the extended out on TVs and it has saved me numerous times. always worth the money and highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Added Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to protect my new TV. A little added protection never hurt anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal. Hopefully my tv doesn’t break but if it does nice to know I’m covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing, super easy to install. Tons of fun. really sets the mood for any party or event.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    never leVe wothlut it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing, super easy to install. Tons of fun. really sets the mood for any party or event.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing, super easy to install. Tons of fun. really sets the mood for any party or event.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I need the Geek Squad, they will be there to help me in any way that they can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was offered a warranty to add on with my new TV when I picked it up

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good idea to get this protection it will help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad we purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped with computer issue and made it really simple to resolve.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent and very convenient. The Geek Squad was very helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed all my devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set my TV and connected all my devices now I got my true home theater effect enjoying a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grksr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was awesome. This is a great quality for the low price . I get alot for the money great deal

    I would recommend this to a friend