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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30881 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 784 Showing 15,661-15,680 of 30,880 reviews
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's definitely a peace of mind and worth the buck to get this protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind, priceless!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's definitely a peace of mind and worth the buck to get this protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's definitely a peace of mind and worth the buck to get this protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Warranty Warranty That’s Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ideal warranty that’s should be a no brained for anyone whom wants longevity from any purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don't leave the store without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started buying protection plans on all big purchases, and I've had to use it on a TV a few years ago. Nothing feels better than walking into the store, handing them a broken TV and walking out with a new one, no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers everything that could go wrong with the tv besides personal damage. Hopefully I get contacted after 5 yrs to renew it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's definitely a peace of mind and worth the buck to get this protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy that I am able to use my product and have the assurance that if I need help, Geek Squad is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary for certain items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a lesser name brand tv for my parents if it were to stop working in the near future. Hope not to have to use it but we'll see...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helps when you need it (:

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it. But does come in handy when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get this TV on sale and I've had it for 6 months without any issues it looks good and it goes great with my gaming system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Week help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the extended service plan and it has been worth every penny it has saved me so much time and money and aggravation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fancy2016

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from the geek squad when needed. They have come out and fixed my problem and if there's no solution Best Buy replaces your item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a question about my new TV and the week squad team member helped me fix the problem very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad enough said.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have peace of mind protection for very little money. Well worth it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Dennis. Thanks for sharing this with us! We're glad you're satisfied with the service. Having peace of mind and coverage on your investmests is definitely important. If you have any further questions, comments or need any help, please let us know!

  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you I normally buy the warranty if its not expensive and i really loved the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had to use this yet but it’s great to know it’s there when we need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I strongly recommend that all customers include this product with all purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My insurance policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prior to purchasing this HDTV, I owned a Sony HDTV for 9 years. About 6 years after I purchased it, the picture started to fail. I purchased the protection plan as insurance in case I encounter any problems with this HDTV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to protect your purchases. I haven’t use the service yet but I have enough time.

    I would recommend this to a friend