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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30881 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 797 Showing 15,921-15,940 of 30,880 reviews
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great to have for any problems that you come across.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe then sorry.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the service plan for the TVs I buy, well worth the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying a big priced item, get the protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really helps to get protection on anything that u buy from best best. Would recommend to all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and nice people. They came out to my home a help me resolve a technical issue with my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to us for the TV so that says a lot about the tv. But if we did I feel confident Best Buy program would deliver on service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great piece of equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    electrician installed my unit and when it came on the electrician when to the store and purchase one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad easily pays for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found geek squad to be well worth the money. I've taken advantage of the services for many products and have been very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with a TV breaking. The Geek Squad was very helpful with getting the issues resolved. Very grateful for all their help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    50 IN FOR LIFE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome ... I bought 3 of these and they work excellent !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems like a good deal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee was very helpful. Thankfully haven't needed it yet.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty hands down from any i looked at. The fact that it covers burn in is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and quick service, and totally worth it on sensitive products like tv’s!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased protection plan just in case anything happens but so far everything is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent so far. It great to know the geek squad will be there if anything goes on with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan for the price. Hopefully I will not need to use it but if I need it I’m glad I’m covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had problems finding warranty with Best Buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad viewing tv/ terrible sharp level.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm finally writing a review for this tv. I had a thunderstorm about a few months after purchase and the quality of the tv hasn't been the same. I reached out to best buy to come fix my tv and just like most of you said, I had to contact Hisense to come out. because of the Manufacture first year warranty. Three tv specialist have been to my home and nothing has changed. The picture isn't sharp/clear at all anymore. I was told that I have to deal with this tv until after the one-year warranty is over. I couldn't believe I had to wait this long to enjoy my tv. Withing this timeframe I went back to best buy and brought another 85-inch tv which I'm happy with. I agree with one of you said, why did I pay for a 5-year warranty when it really a 4-year warranty? My one year is coming up, and I hope best buy can take care of their loyal customers. But I wouldn't recommend this tv for anyone. The worst tv I ever brought.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the cost. I received a replacement TV for my old one with repeated issues with my old st

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job helping me with setting up my tv.

    I would recommend this to a friend