Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30881 reviews
(30,881 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is great to have for any problems that you come across.
This review is from Geek Squad® - 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Better safe then sorry.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy the service plan for the TVs I buy, well worth the peace of mind.
This review is from Geek Squad® - 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
get it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are buying a big priced item, get the protection!
This review is from Geek Squad® - 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It really helps to get protection on anything that u buy from best best. Would recommend to all.
This review is from Geek Squad® - 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Knowledgeable tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable and nice people. They came out to my home a help me resolve a technical issue with my TV
This review is from Geek Squad® - 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Haven't had to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to us for the TV so that says a lot about the tv. But if we did I feel confident Best Buy program would deliver on service.
This review is from Geek Squad® - 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
great piece of equipment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.electrician installed my unit and when it came on the electrician when to the store and purchase one.
This review is from Geek Squad® - 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad easily pays for itself
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have found geek squad to be well worth the money. I've taken advantage of the services for many products and have been very satisfied
This review is from Geek Squad® - 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Very helpful!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a problem with a TV breaking. The Geek Squad was very helpful with getting the issues resolved. Very grateful for all their help!
This review is from Geek Squad® - 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
50 IN FOR LIFE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome ... I bought 3 of these and they work excellent !!
This review is from Geek Squad® - 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Seems like a good deal.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The employee was very helpful. Thankfully haven't needed it yet.
This review is from Geek Squad® - 2-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.
Rated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best warranty hands down from any i looked at. The fact that it covers burn in is great
This review is from Geek Squad® - 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geeksquad warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and quick service, and totally worth it on sensitive products like tv’s!
This review is from Geek Squad® - 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased protection plan just in case anything happens but so far everything is great.
This review is from Geek Squad® - 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Decent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent so far. It great to know the geek squad will be there if anything goes on with the product.
This review is from Geek Squad® - 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great plan for the price. Hopefully I will not need to use it but if I need it I’m glad I’m covered.
This review is from Geek Squad® - 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never had problems finding warranty with Best Buy
This review is from Geek Squad® - 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Bad viewing tv/ terrible sharp level.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm finally writing a review for this tv. I had a thunderstorm about a few months after purchase and the quality of the tv hasn't been the same. I reached out to best buy to come fix my tv and just like most of you said, I had to contact Hisense to come out. because of the Manufacture first year warranty. Three tv specialist have been to my home and nothing has changed. The picture isn't sharp/clear at all anymore. I was told that I have to deal with this tv until after the one-year warranty is over. I couldn't believe I had to wait this long to enjoy my tv. Withing this timeframe I went back to best buy and brought another 85-inch tv which I'm happy with. I agree with one of you said, why did I pay for a 5-year warranty when it really a 4-year warranty? My one year is coming up, and I hope best buy can take care of their loyal customers. But I wouldn't recommend this tv for anyone. The worst tv I ever brought.
This review is from Geek Squad® - 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 4 out of 5 stars
Great coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the cost. I received a replacement TV for my old one with repeated issues with my old st
This review is from Geek Squad® - 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
They are great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did a great job helping me with setting up my tv.
This review is from Geek Squad® - 2-Year Standard Geek Squad Protection
I would recommend this to a friend
