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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30881 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 803 Showing 16,041-16,060 of 30,880 reviews
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the geeksquad employees are very knowledgeable of what they're doing! Happy with the customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plans are always a must purchase. I recommend to always add this option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5-year Standard Geek Squad Protection - this offers peace of mind knowing that if something goes wrong with your T.V. is will be repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for extra help on setting up my electronics. I called them and they gave me extra tips on setting up. Great advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees are always so helpful. They are very knowledgeable. The cost is very well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great plan that they offer! It's great having that piece of mind knowing they're able to assist if anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They sat my purchase on the floor.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys brought my purchase in the house and sat it on the floor for us to put on the table.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful, I bought a new tv and its great knowing I can get help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very helpful and knowledgeable new all about my product I will give them a call anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek it up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always great to have extra coverage. We always get extra protection just in case!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the geek squad protection is totally recommend I do wish it covered for accidental breaks, I have a kid and things break in my house all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No usage yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use yet, but have with other products and they worked as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great feature@

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO know what I what I would do without the geek squad. They are knowledgeable and friendly. Hire more!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad answered all my questions about my new tv.They walked me threw all the answers,made sure I understood what to do Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful with making sure i understood how to use my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase you can make

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a self-admitted non tech person, Geek Squad is essential for me. They always resolve my issues and have great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For someone that is not techi savvy, this is a great program. Received more than my money worth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    well worth the $$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can never go wrong with the geek squad! Always worth buying the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new TV in a professional m

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never purchase any product from Best Buy without purchasing Geek Squad protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems like a great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this yet luckily, but for the price we love everything it claims to cover!

    I would recommend this to a friend