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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30881 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 804 Showing 16,061-16,080 of 30,880 reviews
  • Rated 5 out of 5 stars

    Seems like a great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this yet luckily, but for the price we love everything it claims to cover!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase geek squad. It's just easier to have someone that knows what they are doing on your team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely recommend because we call on the warranty 1 out of every 10 purchases

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BROKEN TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give it a 0 star I would, brand new tv came broke and customer service was terrible saying it’s nothing they could do about it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A smart plan-so worth it :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we bought this coverage, and it covers power surges aka lightning strikes too. Thanks BB :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEk SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and program from the GEEK SQUAD protect you value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Standard Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Geek Squad 5 year protection to make sure my products last as long as they can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy protection is worth it on all my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a goox feeling to knkw my tv is in good hands for the next 2 yrs....ty geek squad...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing I can depend on this service gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no problems yet but it’s good to have just encase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great safety net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty for big purchases and Bestbuy took care of me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rocko reviews Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth and easy process asking for and getting help. Good patience and listening skills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great helping us decide on a tv. They were awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best protection for the product of Best Buy, the area were I lived have problems with energy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks are the best if they can't fix they will get you a new one. I absolutely recommend getting the Geek protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's great to have insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad that I made this purchase. It is exactly what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not turn down this 5 year warranty after the bad luck I had with my last 2 televisions which didn't last 2 years combined & I lost $1400!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad had great Customer Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squaddid a great job to help with an issue with TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been disappointed before when Factory Warranty ran out . Had to make sure it don’t happen again.

    I would recommend this to a friend