60th Anniversary SaleEnds Sunday. Exclusions, terms and conditions apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30879 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 822 Showing 16,421-16,440 of 30,879 reviews
  • Rated 5 out of 5 stars

    The most important feature in any purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this service with other products and will always purchase it for insurance and in case of replacement of defective products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geeks are great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents always have the answers, service is great also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase my son absolutely love it. The geek squad super exceeded his expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get protected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always to assist in all your needs. I hope ghost recommend to purchase on any item. Especially TVs and appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard geek squad plan i always buy with big purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price! picture and sound are both great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year geek squad warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to have 5 years warranty with geek squad always a great team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People say don’t buy protection plans, I believe different and most times it pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must when buying any type of electronic equipment. I always buy extended warrantys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this policy yet, but it covers everything that could possibly happen. It's really a no brainer, and the cost is right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for the coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy and not expensive insurance for big items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Indoor grill

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I, needed a new 1.. For the $.. It was a easy purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a geek squad warranty with an electronic. Name brands aren’t what they used to be.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Get it. It will give you peace of mind.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Get it. It will give peace of mind. Just in case anything ever goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need this when buying a tv. Definitely worth it in case something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always at your service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I reached out for help with connection and the rep was so helpful

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Warranty for me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing like having piece of mind when buying from best biy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great and responsive and definitely an affordable service thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can only assume it's good Just added insurance I hope I never need it Just peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes life easier

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the main reasons that I by from bestbuy is the geek squad perks

    I would recommend this to a friend