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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30879 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 824 Showing 16,461-16,480 of 30,879 reviews
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had not kept my computer current on updates. They were able to fix it in a couple of days. They were friendly and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My items were delivered on-time and super easy to install. Felt great having their support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took care of my issue ASAP!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came through with excellent customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is amazing if any little thing is broken or off can just exchange it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good yo have just dont crack your screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have in case of any accidents. Unfortunately it does not cover cracked screens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is good service my tv broke and there remplace for other tv brand new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this for all our big purchases Best Buy protects your purchase thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and Dryer install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my washer and dryer very professionally and answered my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and they always try their best to replace or provide credit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the 5 year warranty on my new tv. I feel better having coverage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For my watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service for my watch for warranty was easy enough to go through the steps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection service is a great price. Price better then most warranties i looked at

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the protection is great because I am not worried if something happens to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv but it was delivered to the wrong address

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv but it was delivered to the wrong address thankfully it was delivered to one of our rental properties that my daughter has rented

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went with the 2 year extra warranty, you never know when u need it. Love that you can have the geek squad if u need them, great option!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a great thing to him and protects you from from damage later on down the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will test out if need be when the time comes, but at least I have peace of mind....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always take advance of this service you never know when you will need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had any issues with the insurance. So I get it very often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work they did. Excellent work. Great stuff. Time they work...perfect.

    I would recommend this to a friend