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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30879 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 840 Showing 16,781-16,800 of 30,879 reviews
  • Rated 3 out of 5 stars

    LOW AUDIO QUALITY. EVERYTHING ELSE SATISFACTORY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is okay. TV worked fine for a few weeks, but then the sound started to deteriorate. It would either be warbled ( lower quality) or the audio would not match up with the image by a few seconds, causing me to have to do a software reset of the television. Simply turning it on and off did not fix the issues. I invested in a sound bar, and hopwfully that fixes the issue. Otherwise I will be exchanging the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good option to get although we did not have to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use it but it’s not to know I have it if I do need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent came to diagnose the problems with tv After waiting the specified 60 days they replaced it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and efficient. Very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use this but knowing i have it gives me peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan. Nothing special about it and everyone should have one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this protection plan for my son's christmas gift and he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase this plan. They replace or fix with no problems. I definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat protection plan and customer service hands. You'd be a fool not to get the plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good to know if something goes wrong with my open box purchase I can have it repaired or replaced with this warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t had to go through geek squad yet but thankful to know they are there if they ever need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung did it again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents helped put in my truck and insured it was secured.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy this for expensive products since one never knows

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Greg. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable and good to have for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TVs get a lot of use at my house so I practically have to have some type of warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Access to the Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when something may not work correctly and having this makes me feel better. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy for those sudden mishaps or just when you just don't know what's wrong with your items. Always get geek squad protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Info

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They obviously knew exactly what needed to be done and did it correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would Not Be Without It on a TV Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used these folks yet, but glad to know they are available.

    I would recommend this to a friend