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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30877 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 867 Showing 17,321-17,340 of 30,877 reviews
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I haven't had to use the protection plan for my TV. It's a great piece of mind knowing I have the geek squad on my side!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio... Television... Gaming...speakers service great....

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    device protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a recent lightning strike, and having to shell out cash for replacement of several pieces of electronics-peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Woodbridge NJ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel secure with this! I know Geek squad is fabulous and will keep me up and running!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is a plus

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection and expertise from the Geek Squad makes me feel comfortable that I am in good hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was a great help installing the tv and adjusting it to right location

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for amazing benefits!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for protection that last so long! The upgrade aspect was a sell for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always happy with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased your protection in the past. I would recommend it to anyone purchasing a tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Standard Geek Squad Protection

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent subscription to have for computer all protection plan on appliances electronics thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant beat a 5 year warranty, Best Buy is Truly great.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Protection for five years for TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my Samsung 32 inch TV for less than $30.00. Thought is was a good value for five years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yeehaw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it!! My tv went out and this helped me get a brand new tv at a low cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it that much which is good but when we have it has come in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only way to go protect plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love protection plans wouldn’t go without one I would be hurting financially.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, glad to have protection in case I need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best priced warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best prices warranties. Always recommend on any new or electronics over or near $200.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The service is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always worth getting the geek squad protection! It’s cheap and worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are always there for any troubleshooting or helping to fix a problem

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wasn't super happy with my experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a plan for my last 50" TV. had issues after year one and geek squad came out and replaced the main board. year two it started giving me the same issue and was told it couldn't be repaired. Instead of giving me a comparable TV, they gave me the money back I paid for the TV. That would typically be good but I got this TV at a huge discount so I could not possibly replace it with anything comparable. I would have rather had my TV repaired or given something similar. When I purchased the plan I asked if the plan would get me something similar if it ever came to it and was told it would. I specifically asked because of the low price. Instead I had to add $500 of my own money to get something similar. Geek Squad should really provide more options when fulfilling their plans.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has amazing customer service. We are always satisfied customers.

    I would recommend this to a friend