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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30875 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 975 Showing 19,481-19,500 of 30,874 reviews
  • Rated 5 out of 5 stars

    Nice tv, wanted to protect it for 5 full yrars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got tv for daughter at college, obviously it needed some more protection and the dad wanted some piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Woah! Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Customer service, wonderful group I appreciate the professionalism

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpers in reach

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt need assistance but worth knowledge about needs -help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never had to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately I never had to use this but it was nice to have in case I would have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the protection as it is very reasonable and gives us piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase the geek squad protection and it helps if anything goes wrong that we can't fix on our own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV died after 3 years. Called and had someone out in a day. The phone wait times are long but thats normal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad, they are always available to fix a problem if needed and are always quick to find a solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you get the right agent very worth the extra $$$ to get on your higher priced Items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very heloful

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are always there to help you with any issues that you might have. Very fruendky

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connect all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to. Keep my new unit running in case of issues. Haven’t used yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not yet used the warranty not looking for anything to go wrong so soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been happy with the Geek Squad service. They have always been helpful if I have needed them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keeps me with peace of mind. Even something happens to the product . The team comes and repairs it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What wouldn't you want a little insurance...this is not a throwaway item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sqad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the extra money for piece of mind in case anything breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mountain was great and it looks amazing Couldn't ask for any better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad plan so worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth it to purchase geek squad protection plans for items such as TVs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far I'm happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my TV, good work, ill know more about this service when I get my system in my truck. Hope its another good experience

    I would recommend this to a friend