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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30875 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 980 Showing 19,581-19,600 of 30,874 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and protection! Can not go wrong!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth having

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have just in case. Worth it if something happens to an expensive tv.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Couldn't use it when I needed it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When one of our screens got cracked it was not covered by this plan. The glasses I these tvs r paper thin and just a small wrong twist can break them. And it's not covered. Plan on having to purchase a whole new tv. I've had to replace two now.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for reaching out to share this with us. I'm sorry to hear about your TV! We totally hear you and appreciate your feedback. Please let us know if there's anything we can do for you.

  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very grateful to have peace of mind when buying products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kept it SImple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They answered all of my questions and made sure I understood before letting go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    package looks good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this protection package but I have had to use geek squad before and was always satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad perfect solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always will be a good solution for protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a tv plan and when the tv couldn’t be fixed after 3 years they gave me credit to buy another one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very professional as always and they guys work so fast!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value, hope I don't have to use it but with the TV being outside on the Lanai, in the Florida heat, I might have to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's Geek Squad is great protection for any purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great deal for this tv for a great price,,,,,,,,,,,,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price for peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for peace of mind. Hard to review until I need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally someone to fix my electronics. The geek Squad are professional and don’t leave till it’s done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop has worked great since the Geek squad worked on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pelao

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice job and good services.i will recommend to my friends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    a must have for expensive items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will purchase this with my new ASUS laptop , well worth the price even though it is a little costly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this service. They are friendly and easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much needed for my TV purchase, you never know when you will need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad and the added protection I have on my electronics.

    I would recommend this to a friend