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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30875 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 995 Showing 19,881-19,900 of 30,875 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always takes care of any issues I have. If item isn’t repairable it is replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, never a complaint! Customer service was very reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why wouldn’t you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service warranty a must! Big screen TV can be hauled in the car

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The peace of mind is worth it. I’ve had to use it in the past.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ask and Answer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent always available to answer our calls. Most issues can be handled over the phone. Very knowledgeable and customer friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very friendly and helped me pick out the right tv even checked to make sure it had no damage

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed about Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was disappointing to learn installation is no lnger part of Geek Swuad. This was intended to be a tabletop television so it did not matter for this purchase. However, I need a few wall mounted also and this new policy means I will be looking at price maybe re than service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always has great customer service and this service adds to that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! works perfect Worth every cent spent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty for the item to have and use if anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used it already! My Tv was broken when I got home returned with no hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    g r e a t p r o d u c t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    g r e a t p r o d u c t g r e a t p r o d u c t g r e a t p r o d u c t

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eugene

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is very good. Their knowledge of the products is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Homeowner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is nice to have them at your service by calling in and talking to them,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the product that previously don’t have insurance, now I have good investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    free tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the extended warranty on tv because you can get parts for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should always buy protection for all your electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to have well worth the price I've had many flat screens stop working within first 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Primetime21

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding protection to have to ensure your product well maintained

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have if something happens to the TV, thankfully the TV has worked great since I bought it here.

    I would recommend this to a friend