Customer Ratings & Reviews

Very affordable accidental insurance for the tv I purchased.

I always buy Best Buy extended warranty for my expensive electronics. It always proves to be a good investment when needed. That's because, you can just take it into a Best Buy store and you're speaking directly with a Geek Squad member, not some Customer Service person outside of the United States on the phone.

Good protection for worry free purchase. We got a Hisense TV and worried about it’s longevity so purchased the extra insurance just in case. However the TV had so many problems out of the box we returned it within the 14 days.

The geek squad protection is 2nd to none hands down never leave best buy without a warranty, no matter what you will never go through a 3rd party warranter you will always deal with best buy directly

The service is great without worrying about breaking in the future

Its always been worth getting the warranty because you never know when things will break

Great and helpful. Knowledgeable and friendly. If you have questions they have answers. If they don’t have an answer they’ll look into it.

I almost always buy buy the Geek Squad protection plan for any TV or computer purchase. We recently had a bad power surge that knocked out several of our TVs. One TV was still under the 5 yr warranty. I took the TV in, they sent it to be checked out. Best Buy ended up replacing my 4 1/2 year old TV with a brand new one, that ended up being an upgrade from what I had. Well worth the money in this case.

I was helped quickly and efficiently! This is why I always go to best buy for all of my electronic needs.

Service's great staff was very helpful and informative.

Outstanding service highly recommend came out to look at what was wrong with my tv couldn’t fix it had a gift card the same day for the value that I payed for my tv the same same

insurance is import for your belongs, i would not leave the store with out purchasing it.

Great protection plan for my Samsung TV. Grabbed the the twobyear plan.

People are very helpful very beautiful customer service

Unless you want to lose money instead of getting the item repaired/replaced with store credit, I always recommend family and friends to get GSP. it's worth the extra bucks in the event of any issues the item you have develops.

The geek squad that came out to set up my tv, was outstanding. They were both outstanding. I was very satisfied with them. They were very helpful every step of the way!

I typically choose Geek Squad Protection over the manufacture's extended warranty since Geek Squad is easy to reach and has been very responsive for the other items I've covered this way.

I like to protect my larger purchase so this item was a good cost and length of time to cover the new TV

Hope I never have to use it. But if needed they will come to my home to repair.

The Geek Squad professionals quickly mounted my television and peripherals. Additionally, they assisted me in set-up and provided a thorough overview of the features.