Customer Ratings & Reviews

It's a 5 year warenty. my dad had one of these for his TVs so this was a must get. I know if anything goes wrong my tv will be covered.

Anytime I make a big purchase at Best Buy, I usually add the GSP to my purchase. From past experiences, I've never really had an issue using my GSP on defective products and the value overall is great to have. I highly recommend you add a Best Buy GSP for any of your major purchases or even your simple devices (e.g. small kitchen appliances).

I had a plan before when I purchased products from Best Buy and the service was great. Again I brought my computer to get a security check and upgrade. The process was great even due to the virus. It took a couple of days but it was all done to my satisfaction. I haven't used the service on the TV I bought hope everything is all good.

so far the best tv ever, the best beautiful picture I've seen in a television and the 55 inch is a great size.

I would always get this warrant I hade it before and it always payed for it self

I felt comfortable purchasing the protection with my TV even though I haven't had to use it yet. I have used the Geek Squad for my computer in the past and they were very responsive.

I have used the Geek Squad for many years and am so very happy with the service they provide. I am not computer savvy, but I don't have to worry about that. I get help from Geek Squad at my Best Buy store, online when I chat with them, or over the phone when I call. How covenient is that! They even bring the "tech lingo" down a few notches so I understand what they are trying to tell me. Couldn't live without them!

Good in-store service. Product was unopened and no box damage.

Honestly wasn't aware that the service came with the purchase. Have had some questions about situations with the TV. Have not followed up like I should. When I was asked to review Geek Squad so I called them. They were very helpful and offered to send someone to check out the problem. The Phone Geek and I decided we would make sure the problem wasn't with the cable network or box. We are working with Spectrum on the problem.

It’s a protection plan, I mean what can you really say?

The agent set up my TV and downloaded all apps for me!

I've started putting Geek Squad protection on everything. There have been a couple times, especially with my desktop computer, where it was very helpful to have their expertise. If its an expensive purchase I just do it. I find the Geek Squad staff to be very helpful and already having a protection plan can really cut down on the cost of fixing a problem.

It’s a great protection plan, customer friendly and

I did have to have tv replaced due to a faulty audio port. It was a painless, quick process. the extended warranty gives me peace of mind.

The hardest thing was to get a vehicle to transport it but this tv is amazing and the price is even better

Geek squad service has been great so far. They helped me out in store when I had questions.

I javent had to use this warranty as of yet,but i have never had any problems in past.

Had to get a new tv after the other one died in less than 2 years. The installers called first, arrived on time and were very efficient. They worked well in my home. Spent time explaining all features. Synced the tv with my sound system and fire stick. AND they cleaned up after themselves. Great experience all around.

I have used Geek Squad in the past and was happy with them. I haven’t used them lately, but feel they will be good.

Agents lead me to the right product for what I needed