Customer Ratings & Reviews

great protection cover ur product no question ask geek squad is good

I always get the geek squad protection because you never know.

The price is ok but they are kind off expansive for Apollo they do

I liked the fact that I was offered a 5 year warrant on my Sony tv. So far i haven’t had to use it.

Great service and very knowledgeable on products and very respectful

Great price to ensure my purchases are protected in uncertain times!

Happy to have been getting the product for money and good service

I'm here for the squad... This gives me security knowing that I'm covered w a protection plan.

Great value for the price! No issues and runs great.

The tv works great, so no need to use this warranty at this time.

The 2 year warranty is great for the price because of the kids

It’s perfect because we never know what could happened

I believe in this product work perfect for mi product

Must buy on your product. Great protection to purchase.

It helps me sleep better at night knowing my tv is covered in the event of something going wrong.

Very professional and hands on. Guaranteed to reach a solution. Excellent customer service.

Thank you again for all your help no questions asked preciate that

Geek squad protection is a must with any electronic purchase from Best Buy.

I have always been a big believer on The Geek Squad protection plan. I purchase a premier TV LED 8 seriers Samsung and I wanted to ensure that I was being protected under Geek Squad protection plan. My kid had accident where my TV has a crack on the screen and was told that it would be replaced by customer service representative I was missed informed Once I scheduled an appointment and was told that I would be taken care of. I was excited to tell my family that it would be fixed. Come to find out later that evening the technician that was going to come out to fix my TV told me that he would charge me an additional $100 in order to take a look at my TV and he asked me what had happened to the screen. I provided to him the information as to how my screen got cracked and mention that the protection plan did not cover and if he ended up coming to my house. I would be billed an additional costs just to look at it. I appreciate the technician explaining to me my options before being billed more. I would like to provide a lower rating but it is not possible. Very disappointed on being missed inform by the customer service representative from Geek Squad that schedule my appointment. It's been over a month and half now i have not yet recived my reimbursemnet nor my extra remote that is included in the protection plan. I would think twice before buying TV protection.

Not bad $45 for a 5 year warranty. Anything could happen in 5 years.