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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30875 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1116 Showing 22,301-22,320 of 30,875 reviews
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best, and quality customer service at all time. just keep it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protecting my investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a $2000 TV, I made a wise decision to protect it! Never know technology these days...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You dont know when you are going to need it, and geek squad allways respond so good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Definitely something worth investing in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it for the tv and I really hope I don’t need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't Ever Purchase Anything Without Warranty!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty service without question is a must have with any product at this price point!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and tram handled all my issues great thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used so far. And I hope to don't used near soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my tv. I hope I don't have to use it but it's good to know I have it if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always there when you need them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great workers, helps with any problems. Always there on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use them but when I have they have done well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a Standard Geek Squad Protection nothing more to say

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The man I talk to is like he don’t want to help me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My air conditioner I was not able to get a refund or repair for it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy warrantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always count on the geek squad to always fix my issues!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 2 years insurance you can ever have on any device....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 2 years insurance you can ever have on any device....

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv will not turn on or off with the remote. As I had purchased a 5 year extended warranty I called the geek squad. After 6 weeks of repeatedly calling them I have been told no one is going to come out to service it as I live 50 miles from their store and that they advise me to contact the manufacturer direct. Not what they told me when they sold me the extended warranty! Anyway that warranty is expired. I have talked to no less than 5 different people with the same result. They took my money and refuse to service my product! If you live in a rural area do not purchase a warranty from Best Buy! Absolutely NO CUSTOMER SERVICE!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great thing to have this just in case something happens.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed peace of mind and this satisfied that. Hope to never need it but Geek Squad guys seem very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this, and hope not to, but it's good to know that I am protected if anything happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth adding protection plan on purchases!!!

    I would recommend this to a friend