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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30881 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 979 Showing 19,561-19,580 of 30,880 reviews
  • Rated 4 out of 5 stars

    Geek Squad for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for computers & satisfied. Now have it on new TV, so far not impressed with installation & connection of soundbar, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally someone to fix my electronics. The geek Squad are professional and don’t leave till it’s done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product will definitely recommend buying this product from Beat Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product will definitely recommend buying this product from Beat Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad, the agents are great, polite and extremely helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance product, pros and cons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet thankfully. Nice for piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy warranties are great. Geek squad responds quickly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Couldn't use it when I needed it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When one of our screens got cracked it was not covered by this plan. The glasses I these tvs r paper thin and just a small wrong twist can break them. And it's not covered. Plan on having to purchase a whole new tv. I've had to replace two now.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for reaching out to share this with us. I'm sorry to hear about your TV! We totally hear you and appreciate your feedback. Please let us know if there's anything we can do for you.

  • Rated 5 out of 5 stars

    Love the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shop at Bestbuy for their warranty better then any other stores out there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    but expensive things you gotta get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shop at Bestbuy for their warranty better then any other stores out there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv broke they helped me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shop at Bestbuy for their warranty better then any other stores out there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gosquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always like knowing the geek squad will be there if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not used yet but I have confidence that they will be good when the time comes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not used yet but I have confidence that they will be good when the time comes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not used yet but I have confidence that they will be good when the time comes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Haven’t used this yet but good to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had one purchased another after it broke. The sound is the best I have had!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WARINTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAVENT USED IT SO FAR BUT FROM THE SEEMS OF IT I KNOW IT WILL COME IN HANDY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad has the answer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have when life us jokes and you need a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth having

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have just in case. Worth it if something happens to an expensive tv.

    I would recommend this to a friend