60th Anniversary SaleEnds Sunday. Exclusions, terms and conditions apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30879 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 30,879 reviews
  • Rated 5 out of 5 stars

    Geek Squad Always Provides Great Support!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never disappointed at Best Buy or Geek Squad’s quality of service. I haven’t had to take any help from Geek Squad for my recent purchases. But I have in the past and I never regretted my decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer, good price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer. Easy setup. Holds a ton of ink. For me it was a good choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv hidden feajtures that are free, great high resolution and the size is just perfect for a room Would highly advise you to get it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous, knowledgeable service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection was well worth the money! It comes with little extras that you just don't think about. They not only installed my TV(believe me, the owner's manual left out a lot of steps), but they hauled away my old TV (there is normally a fee for this). The agents were knowledgeable, courteous, and took the time to explain all of the features of my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having a piece of mind should anything go wrong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    did well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like this one. set it up just fine. hope this tv lasts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "ATTENTION DON'T FORGET TO PURCHASE "

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BETTER SAFE THAN SORRY... THIS IS A MUST! DON'T FORGET

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy a warranty with major purchases

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 5 year warranty for my brand new tv. And I know if needed, Geek squad to the rescue, I've delt with them before and they are amazing. If you buy a major appliance, you should always get a warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Where my Geeks at!??!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this yet, thankfully. Bought this coverage with a brand new LG OLED TV. Seemed like a practical buy given the price of the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service...always buy the geek squad protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came were great. Friendly and helped me set up my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD ROCKS!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad!!-Always Professional and Friendly and very knowledgeable!!-They did an amazing job for me!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, smart to have!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used Geek Squad in awhile, YAYYYY! However I have in the past and was glad I made choice to have this service. They were always able to fix my problem. They offer good customer service. A solution may take from 15mins for an over the phone tutorial or a week if a part has to be ordered. Geek Squad, is the service to have..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consider no use, small % rebate to add value.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value, reasonable cost, but could be made better with a "no use" small rebate. If you do not use the insurance at all. They rebate 25% of the cost in gift card value? This would add value and make the insurance even more attractive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best warrenty for a tv repair problems when you need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped us get a new TV even though this isn’t what was supposed to happen. Sales rep misinformed us. Thank goodness!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek aquad service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very dependable. Gives you a peace of mind for the coming years knowing your covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Warranty Is Priceless

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this use the warranty for my 65” Oled that had dead pixels. A tech came out and checked. The next day I received a store credit for the price paid for the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good thing to have in your back pocket sorta. Definitely if your devices are not working to standard order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for when you need them. Luckily I have not needed them recently.

    I would recommend this to a friend