Customer Ratings & Reviews

Purchase protections plans selectively. When I've had an issue replacement easy.

Bought a tv and returned it. The geek squad service fees were also returned. No hassle whatsoever.

Excellent! Good Service and nice atención for the empleados. I like Best Buy. Is the BEST

I have purchased the protection with tv it gives a piece of mind

Works great would purchase again in future if needed

We've only had our TV for a little over a month, but I feel so much better knowing that I have this service, just in case anything happens. Thank you, GEEK SQUAD!!!

I was very glad to get the chance to extend my service to 5 years and the Geek Squad made it easy.

I trust and will continue until they fail to uphold their standards. Literally, the reason to purchase at BB, even if you find it slightly cheaper somewhere else (and for some reason BB won't price match).

The service was great, helpful and very informative.

I love geek service, but i dont think I needed it for my lg g3 tv. So i canceled it

Love the geek squad. The 2 gentlemen sent up all my electronics in a timely manner and moved everything for us. They were both congenital and informative. They also answered all my questions. It was so much easier to have all my new electronics set up because there was so many wires. I highly recommend geek squad.

The tv look amazing and it works Wonderfully, I would recommend this tv to everybody

You should always buy the geek squad service when purchasing a device over the 150 dollar range.

I love Best Buy, they have the best insurance policy for their products!

Good Service by geek squad with much more affordable price

Fast and easy. Bought with my other tv and was replaced fast no issues

Purchasing a new Smart TV introduced me to the world of the Geek Squad! My first Geek rep set up my TV and explained all the info. It was as if the TV manual came to life. He was a professional and made sure we understood all of the details of the TV. He was a credit to Best Buy's reputation!

These tvs these days are so expensive I highly recommend getting the warranty. My 3 yr old Samsung I had in a shop two times for $300 each. So I for sure bought a warranty on this new tv.

The TV was in stock and salesman assisted loading in my truck. This was awesome to say the least.

I realize that this review is for a protection plan. But here you go. In the past when I've had to use my protection plan, I was always happy that I had it. Other companies offer protection plans but there is always the "fine print". Not here . Best Buy is Awesome with customer service and honoring this plan. Hassle-free. Buy it... just in case. you never know when you might need it.