Customer Ratings & Reviews

Its so easy to use my whole family loves it samsung is a reliable brand.

Worth it. These TVs will die. Spend 80, and get a new one.

Got it for protection as my last tv was done after a ppwer outtage at the 3 year mark

The extended warranty has now helped me 3 times get brand new televisions when they weren't able to be repaired.. I won't buy any "investment" without it. Plain and simple..if they can't fix it you get back every penny you paid for it ,for a new one

Great service to have. I hope I do not have to use it. But good to have.

Amazing service I love shopping with Best Buy they made my shopping spree very nice

Very reassuring to have the extended 5 year home protection plan for my 65" LG OLED TV. Anything goes wrong and Geek Squad will come to my home to repair without me having to take such a large item back in to the store. Definitely worth the additional cost for this coverage.

So far haven’t used it at all I am wondering if it was worth it and to that I say I can’t wait to try out the actual services but to be honest I would Rather have the product last and be trouble free

About 15 months after purchasing my 65 inch Hisense TV it developed a problem. Periodically, I would have to unplug the TV and then plug it back in in order to get it to turn on. The Geek Squad was unable to secure the parts necessary to correct this problem, so they delivered and installed a new TV. I was very pleased with this outcome and the prompt service.

Just for the overall piece of mind I would implore people to buy the extended warranty on ALL major electronics purchases! You have such a great knowable staff with the Geek Squad just waiting to help you in all aspects of your life with such product! It has been a lifesaver to this family of mine in the past which is why we always buy the coverage!

i got a problem before with a tv, the send a technician, and they give me a gift card for the amount i paid, because the tv was not fixable, so next time i got the service again, so i dont loose my money

I haven’t had to use it yet but I’m sure it was a great purchase

They were in and out. But they said they don't work for geek squard. they are just on contract to do installs. in and out, took the packaging stuff too.

Its a good choice to keep you items well instaled and protected without moving from your home.

So we decided to get the 5yr warranty instead of 2yrs because there is only $20 difference. Salesperson was very helpful. Basically, best buy will cover for any repairs except if it is a physical problem. Just incase your television will not totally work.. You can get another tv same or close to what you bought or they will give you the money back (perhaps a store credit). I think it is a good idea.

We purchase the extended warranty for additional protection for our large TV

The Geek Squad fixed my iPhones faster and better then the Apple Store and it was cost me less you can’t ask for more than that. Thank you Geek Squad

Having my geek squad protection helps me set my mind at ease for the next 2 years of owning my tv

It provides a piece of mind, when buying high end items. Manufacturing warranty is great, but doesn't always cover everything and takes a lot longer than a ride to bestbuy.

I was interested in this product because of the price and the brand. I haven't had any problems for more than 6 years and it was a Christmas gift for father in-laws.