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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30881 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 30,880 reviews
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use Geek Squad Plan for this purchase(and hopefully won't have to!) but in years past, it has been a sense of relief when I damaged an essentially brand new phone. Geek squad protection is worth the peace of mind with some of these expensive tech purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't ever go wrong with the geek squad they get the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will recommend anyone there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome yes it was the best experience of my life at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go wrong with this one !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong with Best Buy protection plans, the peace of mind is worth it !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad a good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is good and they are very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting the geek squad plan, especially for those expensive purchases. The no hassle replacement is EVERYTHING. I have kids and they can look at something and it will break. Lol. Fortunately geek squad has always been there to rescue us. Thanks best buy and geek squad. Fast, friendly service that's worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service contract no hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a 2 warranty and had to use it two months before it expired got a full refund for original purchase and was able to buy a new tv the same day !!!!!! Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quality and luxury

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality on the screen is impeccable and don’t get me started on the colors. truly worth every penny. it fits perfectly in any setting. If you want luxury and quality, this is it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad this is an option they are great, any services need 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty service. Part to repair the TV was not available, so a store credit was provided for a TV of similar specs. Bought the warranty service again for the new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - The Best Squad In Town

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad of Geeks at Best Buy have saved my butt more times than I can count - I am grateful to the protection that I have under them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great responce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this coverage because we are moving to CT in June and I wanted to protect my new TV for the move. Turned out I needed it about a month after I bought the TV. Called the Geek Squad and they came right out. Ordered the part and had it shipped to my home. They were there 2 days later and installed the part and TV has worked great ever since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original TV was purchased last year as an early birthday present wasnt even a full year old before it quit working so I turned to a store I trust qnd bought my vizio from best buy, I love the protection plan ot covers qlot of things like what happened to my old TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a LG 4K smart tv from Best Buy and added the 5 year Geek Squad Protection to extend the manufacture warranty. Due to brown outs and other voltage irregularities, having this added protection provides peace of mind. A must add on at point of purchase from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional Service explaining how to properly setup tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I have the service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open box TV and it had a small burn spot. I called the service and they came out and fixed it. Now I basically have a brand new TV. They were extremely professional, knowledgeable and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great help when something goes wrong and easier fixing than by myself lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy 5 year Because of the size of the TV 65" Sony

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy geek squad best warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy and geek squad have the best warranty hands down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was so quick and efficient!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had such a pleasant man come and bring my tv. He was very knowledgeable about it. He kept me updated when he was going to be arriving and where he was at in his schedule.

    I would recommend this to a friend