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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30881 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 218 Showing 4,341-4,360 of 30,880 reviews
  • Rated 5 out of 5 stars

    Great purchase for TVs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this 5 year plan for my OLED Tv. Best buy is the only retailer I found that covers burn in as part of their warranty. Only warranty worth the price for OLEDs in the U.S

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the geek squad warranty with the the TV this was the reason I got it cause my old series 6000 was replace with my new 7000 cause of this warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to be safe then sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have protection behind your back. Easy to pay and apply protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV on the wall and connected it to the new sound bar. I am very pleased with the agents. The were professional and extremely knowledgeable. I have used Geek Squad for over 10 years and am always satisfied.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Good to get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So because of my C1 TV just shutting off I decided to get this extra protection plan to protect my C2 TV for an extra year, hopefully I don’t have any problems so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Assurance!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the peace of mind knowing my problems with my electronics were covered. Geek squad was professional, not like a little overnight shop set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never used cant give opinion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it so can't say if it's good or not can't give and opinion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad -Best Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians that come to complete the installations are well trained and always so helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos for Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people to give advice and help you out in anyway

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    glad I have this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know, I know. "these plans are for suckers" All I have to say is that with out the plan on my old unit Id be shelling out $1000+ to buy a new one. All i had to do was call Geek Squad and they sent someone out to fix it. A week later they said they couldn't get the part and and told me to go into the store and pick out a new one. very easy process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had to use it but friends of mine have and they said that Geek Squad is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television install and set up appt.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    setting up my new television and mount purchase along with my install appt. at my home for my telelvision was easy with the help of the Best Buy Customer Service Representative Margie.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad goals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad , is a must have ! They are fast a reliable ! You gotta love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind: Priceless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the protection service gives me peace of mind. Hopefully I never have to use it, but if I do, I will update my review with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have peace and mind you are covered after the factory warranty has expired .BestBuy has great customer service on replacement plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What how bad TVs are made it’s important to buy the protection plan the previous 3 TV’s I purchased have have all quite working on year 4

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t remember what this geek squad is for but it’s always good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend purchasing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect service to give peace of mind for purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth for peace of mind. You never know when a cat with knock down your new item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay for Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Geek Squad protection. I've already used it twice for my computer I previously purchased. I have no worries if something goes wrong, I just call them, they reassure me they can fix, I make an appointment and that's it. I've been very satisfied.

    I would recommend this to a friend