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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30881 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 219 Showing 4,361-4,380 of 30,881 reviews
  • Rated 5 out of 5 stars

    Yay for Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Geek Squad protection. I've already used it twice for my computer I previously purchased. I have no worries if something goes wrong, I just call them, they reassure me they can fix, I make an appointment and that's it. I've been very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great promotion!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tv. The picture it’s crisp and it was easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not tech minded much at all, so when I encounter a issue or problem in the tech field, my go to people are the Geek Squad. They are fantastic and I'd be lost if I didn't have them to reach out too when I have difficulties or questions. Best investment I have every made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There for you when you need it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty in the business. Glad I am able to use this if something happens to my appliance. Worth buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad extra protection never disappoints folks!!! I highly recommend it to cover your expensive electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asset to Best Buy !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m elderly and not good with computers so it absolutely pays me to have help,ALOT. The Geeksquad is available anytime, their nice, patient, understanding and very helpful. They make sure all my needs are taken care of and I don’t need anything else before they hang up. Thank you Geeksquad! Couldn’t do it without you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Fan!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no other store that provides the same protection as Geek Squad. I get it on everything I buy! They make it so simple, and if I ever have a problem, I feel safe. I have had to replace 2 different items in the past year. With other stores, i feel like I am being interrogated. Not at Best Buy. Here's the problem, here's the replacement. Done!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service Agreement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I haven’t had the need to use the service as yet, but when I do I will be expecting to be satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service Gurus!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came in broken, confrontational and having a melt down. The Geek Squad handled me with kid gloves and made the world right again. They calmed me down, explained what the steps were to rectify the problem and then took action to get it done. They didn't make me feel stupid or inept. Outstanding Customer Service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    real help, great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last tv had a problem nearly immediately after purchase. The Geek Squad replaced the hardware boards and the tv was fine for as long as I expected it to last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV I love the picture quality and the streaming network installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to know that I have a service plan in case something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cant beat the picture quality and the user friendliness for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my TV it looks very nice it meets all my expectations it is just excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product they always are willing to help when u reach out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must for Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, I have taken advantage of these TV Warranties several times, even to the point that I received 2 NEW / REPLACEMENT TVs and would have been out a lot of money for the replacements and work if I had NOT PURCHASED these warranties! The up front price may seem high at the time but most likely would be less that the first service call!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace in mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy warranty on electronic. Doing so will give you peace in mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No need for this yet but 5 years of piece of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had the need for this yet but 5 years is a long time. Seeing as how my LG CX had problems after 3 years, I'm hoping that my new LG C3 will perform better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can never go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this tv!!! For the price, and quality, its really a steal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the people. Very friendly. Very knowledgeable. Only problem was that when my daughter broke my tv from hitting it they said that warranty doesn’t cover things like that.

    I would recommend this to a friend