Customer Ratings & Reviews

Geek squad are always very helpful when ive had a problem with trouble shooting something i dont understand. Thwy are very professional.

Geek Squad protection is always a plus. Had an incident from the past. A defect appeared months after ownership-Item was replaced with no hassle. It is a pleasure doing business with a company that stands behind what they sell!

At first i pondered was this goin to be a good buy, for such a low price. After owning it for a few months i now realize that its wasnt just a good buy but a GREAT ONE

I always recommend purchasing the geek squad warranty. The convenience of them coming out to your house instead of having to take your device to them is so convenient. No matter the item or price I always purchase extended warranty at Best Buy.

I honestly don't know how good their service is. I have heard good things, though. I bought extended protection in case something goes wrong with my TV, so hooefully it is good. I honestly hope i dont have to use it, lol.

Great guys on geek squad much prefer over contractors

Essential purchase for high end electronics. A MUST buy.

Great product excellent customer service in-store and online highly recommend bestbuy

Good piece of mind purchase. My parents used this service on failed tv and had no issues whats so ever.

Purchased the 5 year warranty since so many electronics don’t have a long life span. It’s inexpensive and hopefully we never need it, but we have the peace of mind.

I wouldn't buy a thing without The Geek Squad protection plan especially a big TV that hangs on the wall.

Geek squad always up to the task and gives me a sense of comfort knowing my items are always protected!

Warranty came through, 100%! The Geek squad came through, huge!

Still haven’t had a chance to use it for my recent purchase but geek squad is always reliable and useful in a time of troubleshooting your home electronics

A no brainer for OLED TVs as it covers screen burn in (image retention)

It's always a good idea to have your electronics insured

I purchased the 5 year plan. When researching OLED TVs, burn in seemed to be something that many prolly mentioned was a possibility. I went with Best Buy in the end because if their great warranty that covers burn in. It was a no brainer really.

Always buy the plans, they have paid for themselves many times over. I had a 55 inch HD tv break after a year, the let me have a new one. That one then broke about almost two years later, so they let me have yet another one (a new model since the old was gone).

Always good to have a back up for your electronics.

GEEK SQUAD! I am proud to support the Geek Squad. The professional setup and repair service is great and convenient.