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  • Geek Squad™
  • Geek Squad Services video 0 minutes 40 seconds
  • Geek Squad Protection video 0 minutes 41 seconds

Geek Squad® - 2-Year Standard Geek Squad Protection

SKU:
9961349
See Details

Customer reviews

Rating 4.7 out of 5 stars with 30875 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1421 Showing 28,401-28,420 of 30,874 reviews

  • Geek squad plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used the service enough to make it worth the purchase price.

    This review is from Geek Squad® - 2-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend

  • Did nothing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scam alert!!This has to be the worthless service, product thing whatever is is I’ve ever seen in my life, if people could only see how many bad reviews this have, they’ll never be cheated this way..scam

    This review is from Geek Squad® - 2-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend

  • Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to cancel because I didn’t need it anymore.

    This review is from Geek Squad® - 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • did not use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not use it yet I forgot we even had it so I am glad I got this e-mail

    This review is from Geek Squad® - 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lack of knowledge to repair, told me to send it to manufacturer, i could have done that without the geek squad, was not happy with their handling of the problem

    This review is from Geek Squad® - 5-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend

  • Worst customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was damage and when I called for customer care they needed to send someone to “fix it” they come 2 weeks later. Tell me to take tv in store to exchange . Take it to Best Buy store and they didn’t want to help me at all. Worst customer service rude ! Instead of telling us how they could help us they just told us there was nothing they could do! We have geek coverage.

    This review is from Geek Squad® - 2-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend

  • good so far

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good havent tried to use them yet but will keep you posted

    This review is from Geek Squad® - 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the insurance is good i like that the insurance has

    This review is from Geek Squad® - 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Have done nothing for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Written in without my authorization. Oh well, next time, READ FINE PRINT.

    This review is from Geek Squad® - 2-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend

  • A great idea

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea for large ticket items. But pretty costly when most quality tvs have no issues lasting two years

    This review is from Geek Squad® - 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Meh...

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get it cause you feel like you have to. Takes for ever to get someone on the phone. In my experiences they didn’t help me in any way

    This review is from Geek Squad® - 2-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

  • Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot give a good review because I have not used this service

    This review is from Geek Squad® - 2-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend

  • RECEIVED BROKEN ROTATING RING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received BROKEN ROTATING RING and had an online Chat with Marvin H. of your Geek Squad. Marvin told me that he escalated the problem of the BROKEN ROTATING RING which was shown to me by the Installer. Marvin said that I would be contacted by Best Buy but it's been over a week and I haven't heard from anyone. RECEIVED

    This review is from Geek Squad® - 5-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend

  • We shall see

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll edit this in 5 years and let you guys know lol

    This review is from Geek Squad® - 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Havent had a need for them yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use them so I guess it is proof of their products quality

    This review is from Geek Squad® - 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Scaredy-cat

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the extra warranty. Because you never know about this new stuff

    This review is from Geek Squad® - 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Peace of mind

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know if I'll need the protection or or not for my tv, but it gives me a peace of mind for my purchase.

    This review is from Geek Squad® - 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mas o menos pq dieron un mal servicio definitivo nk orientan bien

    This review is from Geek Squad® - 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Screen is black

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is now just about a year and my screen goes black periodically. I have to restart apps, remove apps, turn off the tv.

    This review is from Geek Squad® - 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Eh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't do anything until the manufacturer warranty expires

    This review is from Geek Squad® - 2-Year Standard Geek Squad Protection

    I would recommend this to a friend
Page 1,421, Showing 28,401-28,420 of 30,874 reviews
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