Customer Ratings & Reviews

Didn’t use this much but its helpful if you can get it

In the cases where a device fails this is invaluable. Recently a TV lost the backlight and I ended up with a new TV. They replaced the TV and even refunded the unused portion of my Geek Squad protection.

Great add on with purchase when we order our tv for the house

I recently purchased the Geek Squad Protection Plan for my new TCL TV and am thoroughly satisfied with the coverage it provides. It's a reliable way to protect your investment and offers peace of mind. Highly recommend!

Very easy to receive I would buy again soon with np.

The geek squad certainly lives up to their name. They were on time did the work very professionally and quickly. First time using them, will do so again

Purchased 5 year warranty for an open box TCL TV R646. They were professional and helpful when advising on the 5 year warranty. I have no issues with tv so far but good to know I have that extra warranty/coverage in case anything happens.

Hope I never need it but peace of mind if I do!!!!

having bought the extended warranty in case somthing happened was a hard decision at the time due to added cost at the time of purchase 3years later i couldnt have been happier with my decision geek squad was fast to make a repair when that option didnt work out they replaced with a brand new one thanks geek squad.

You can't beat a 5 year protection program as good as this!

We haven't used this service yet, we'd like to have them set up our Direct TV to come through our TV remote, but don't want to spend $99 to have them come out. I feel like we really didn't really need this service.

Customer service is so welcoming i actually felt safe

Tvs are made to break eventually, whether its the leds, motherboards, wear and tear, etc....devices aren't made to last anymore and they become obsolete eventually. Such is the way now.....I think its always best to get the protection plan.

This service is very good when using the extended warranty, thanks geek squad

Bought this for guest room. Perfect size,great picture and colors. Great sound. Very happy

Excellent result and very happy with the purchase. Will purchase again

No needed yet but great history with this previous protection

Best Buy’s warranty is great really take care of the customer and give great customer service

Excellent assistance from the first call to replace the previous equipment, very fast process.

I opted for an extra two years of protection and I've read great reviews from other customers that used these guys. Definitely add protection to any electric device, it will give you peace of mind just in case something went wrong.